We accept order confirmations via one of
following methods.
- Through
website www.rusalu.com
- Social
media platforms including facebook, whatsapp, viber
- By
sending a SMS to +94 777 290 675
- Kindly
note that orders over the phone will not be entertained
We also reply you to confirm whether your
order is acceptable or not.
We have established wide range of payment
methods considering your convenience.
- Cash
on Delivery (Order and pay only when you receive your order)
- Secured
Credit or Debit cards payments (website only)
- Online
bank transfer
- Direct
bank slip deposit
- Easy
cash – coming soon!
We aim to ship all orders in less than 5
business days (Our average delivery time is 3 days).
Yes we do. For more information please
contact us by info@rusalu.com
We want to make exchanging or returning an
item as easy as possible for you. Please refer the website for return shipping
instructions and policy
Yes. You will receive a massage to your
phone containing your tracking information & expected delivery date once
your order has delivered via our partnership with the one of prominent courier
service.
If you are having any problems with your
delivery do not hesitate to contact us immediately along with your reference
order number.
Kindly refer the description area in each
product or contact us for more details.
- Our ethics consist,
Comfort - Wear all day
Quality – Carefully selected best materials & Supervised finishing
Exclusive Design & Style - Only from us
Durable - Selection and care
Luxury but still affordable – Value for money
- We have given every garment a specific care instruction
Kindly refer the description area in each
product or contact us for more details.